Warranty

Effective Date: June 11, 2026

1. Manufacturer's Warranty

All Fanzone scoreboards sold by RecRoomSupply ship with the full Fanzone (Nevco) manufacturer warranty against defects in materials and workmanship under normal indoor use. RecRoomSupply does not provide a separate warranty.

2. What's Covered

The warranty covers defects in the scoreboard's electronics, LED display, internal components, and case that arise from normal indoor use during the warranty period. Replacement parts or units are provided at Fanzone's discretion.

3. What's Not Covered

The warranty does not cover:

• Damage from outdoor installation (scoreboards are rated for indoor use only)
• Damage from improper mounting or installation
• Damage from power surges, lightning, or unapproved power sources
• Damage from modification, disassembly, or unauthorized repair
• Cosmetic wear, scratches, or normal aging
• Loss or damage during customer-arranged shipping or moves

4. How to File a Claim

To file a warranty claim, contact RecRoomSupply within the warranty period at support@recroomsupply.com or +1 (934) 348-4558 with your order number, a description of the issue, clear photos or video showing the defect, and the date you first noticed it. We will coordinate the claim directly with Fanzone.

5. Resolution

Approved claims are resolved at Fanzone's discretion with one of: repair, replacement parts, or replacement of the entire scoreboard. We work with Fanzone to make the process as fast and seamless as possible for you.

6. Shipping Damage

Damage that occurs during initial freight delivery is handled under our Shipping Policy and Return and Refund Policy, not under warranty. See those pages for inspection and reporting requirements.

7. Contact

Email: support@recroomsupply.com
Phone: +1 (934) 348-4558
Address: 12 Oak Street, Bayport, NY 11705, USA
Hours: Monday to Friday, 9:00 AM to 5:00 PM EST