Shipping policy
Shipping Policy
Effective date: July 9, 2026
- Where we ship
- We ship to all 50 U.S. states. We do not currently ship internationally, to PO Boxes, or to APO/FPO addresses.
2. Shipping cost
Shipping rates are calculated at checkout based on the items in your cart and your delivery address. Any applicable shipping cost is shown before you complete your purchase.
3. Processing and delivery
Most orders are processed within 1-3 business days. Our products ship directly from our brand partners' warehouses, so delivery times vary by product - typically 3-8 business days after processing. If your order includes items from multiple partners, they may arrive in separate packages.
4. Tracking your order
You will receive an email with tracking information as soon as each item ships. Orders with multiple items may receive more than one tracking number.
5. Damaged or missing items
If your order arrives damaged or an item is missing, contact us within 48 hours of delivery at support@recroomsupply.com with photos and your order number. We will work with you and our partner brands to make it right.
6. Incorrect shipping addresses
Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for re-shipping costs.
7. Questions?
Email us at support@recroomsupply.com and we will get back to you within 1 business day.
8. Changes to this policy
We may update this Shipping Policy from time to time. The "Effective date" above will always reflect the most recent revision.